Customer Support

If you have anything you would like to ask us, you can get in touch by:

Email

EMAIL US

Telephone

TELEPHONE

letter

LETTER

For AGA Enquiries  

Email us

Email us with your query:  customerrelations@agarangemaster.co.uk

Book an AGA service:
service@agarangemaster.co.uk 

For AGA warranty:
customerrelations@agarangemaster.co.uk

Call us

Customer Services: 01952 643149

Book an AGA Service: 01952 980132

AGA UK Shops or UK Sales Enquiries: 0800 111 6477

AGA UK Trade Sales: 01952 643142 (option 4)

Republic of Ireland Sales: 00353 14136 466

International Sales: 0115 946 6138 

Lines are open:
Mon - Fri: 9am - 5pm

Write to us

Trade Enquiries: 

AGA Rangemaster, Meadow Lane, Long Eaton, Nottingham, NG10 2GD, England

Consumer Enquiries:

AGA Rangemaster, Station Road, Ketley, Telford, Shropshire, TF1 5AQ

For Rayburn Enquiries  

Email us

Email us with your query:  customerrelations@agarangemaster.co.uk

For UK sales enquiries:
cmoon@agarangemaster.co.uk

For Rayburn spare parts: agaspareparts@abgo.co.uk 

For Rayburn warranty: 
customerrelations@agarangemaster.co.uk

 

Call us

Customer Services: 01952 643149

Rayburn Technical Queries: 01952 643149

Rayburn UK Sales Queries: 0845 762 6147

Rayburn Spares Queries: 01902 382449

Republic of Ireland Sales: 01850 302 502

Northern Ireland Sales: 028 8772 2195

International Sales: 0115 946 6138

Warranty: 01952 643149 

Lines are open:
Mon - Fri: 9am - 5pm

Write to us

Trade Enquiries: 

AGA Rangemaster, Meadow Lane, Long Eaton, Nottingham, NG10 2GD, England

Consumer Enquiries:

AGA Rangemaster, Station Road, Ketley, Telford, Shropshire, TF1 5AQ


For AGA Stoves Enquiries  

Email us

Email us with your query:  customerrelations@agarangemaster.co.uk

For UK sales enquiries:
cmoon@agarangemaster.co.uk

For AGA Stoves spare parts: agaspareparts@abgo.co.uk 

 

Call us

Customer Services: 01952 643149

AGA Stoves enquiries: 0845 338 1365

AGA Stoves Spares Queries: 01902 382449

Warranty: 01952 643149 

Lines are open:
Mon - Fri: 9am - 5pm

Write to us

Trade Enquiries: 

AGA Rangemaster, Meadow Lane, Long Eaton, Nottingham, NG10 2GD

Consumer Enquiries: 

AGA Rangemaster, Station Road, Ketley, Telford, Shropshire, TF1 5AQ

 

 

Complaints Process

Occasionally we get things wrong, please tell us so we can put them right.

How to contact us if you are unhappy with the service you have received.

We are committed to providing you with the best possible products and services, but in the unfortunate circumstance that you are unhappy with the service that you have received; please get in touch with us straight away in any of the following ways:

On the phone: 01952 643538

Our team is available to take these calls from 9am until 5pm Mon – Fri, closed weekends and bank holidays. Calls may be recorded or monitored for training and other purposes.

By post: Customer Relations, AGA Rangemaster, Station Road, Ketley, Telford, Shropshire, TF1 5AQ

By email: customerrelations@agarangemaster.co.uk

Our Customer Complaints Code of Practice below sets out our processes for resolving complaints related to the provision of our products and services and our complaints handling process.

What can you expect once you have registered your complaint?