If you have anything you would like to ask us, you can get in touch by:
EMAIL US |
TELEPHONE |
LETTER |
For AGA Enquiries
Email us UK Sales: Email us with your query: customerrelations@agarangemaster.co.uk Book an AGA service: For AGA warranty: ROI Sales: |
Call us AGA UK Sales: 0800 111 6477 Customer Services: 01952 643149 Book an AGA Service: 01952 980132 AGA UK Trade Sales: 01952 643142 (option 4) Republic of Ireland Sales: +353 (0)51 302300 International Sales: 0115 946 6138 Lines are open: Note: Calls from outside the UK will be charged at International rates. We recommend checking with your telephone provider before calling. |
Write to us Trade Enquiries: AGA Rangemaster, Meadow Lane, Long Eaton, Nottingham, NG10 2GD, England Consumer Enquiries: AGA Rangemaster, Station Road, Ketley, Telford, Shropshire, TF1 5AQ Customer Complaints: |
For Rayburn Enquiries
Email us For UK sales enquiries: Email us with your query: customerrelations@agarangemaster.co.uk For Rayburn spare parts: agaspareparts@abgo.co.uk For Rayburn warranty:
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Call us Rayburn UK Sales: 01952 642080 Customer Services: 01952 643149 Rayburn Technical: 01952 643149 Rayburn Spares: 01902 382449 Republic of Ireland Sales: +353 (0)51 302300 Northern Ireland Sales: 028 8772 2195 International Sales: 0115 946 6138 Warranty: 01952 643149 Lines are open: |
Write to us Trade Enquiries: AGA Rangemaster, Meadow Lane, Long Eaton, Nottingham, NG10 2GD, England Consumer Enquiries: AGA Rangemaster, Station Road, Ketley, Telford, Shropshire, TF1 5AQ Customer Complaints:
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For AGA Stoves Enquiries
Email us For UK sales enquiries: Email us with your query: customerrelations@agarangemaster.co.uk For AGA Stoves spare parts: agaspareparts@abgo.co.uk
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Call us AGA Stoves Sales: 01952 642070 Customer Services: 01952 643149 AGA Stoves Spares: 01902 382449 Warranty: 01952 643149 Lines are open: |
Write to us Trade Enquiries: AGA Rangemaster, Meadow Lane, Long Eaton, Nottingham, NG10 2GD Consumer Enquiries: AGA Rangemaster, Station Road, Ketley, Telford, Shropshire, TF1 5AQ |
Occasionally we get things wrong, please tell us so we can put them right.
How to contact us if you are unhappy with the service you have received.
We are committed to providing you with the best possible products and services, but in the unfortunate circumstance that you are unhappy with the service that you have received; please get in touch with us straight away in any of the following ways:
On the phone: 01952 643538
Our team is available to take these calls from 9am until 5pm Monday – Thursday, 9am until 4:30pm Friday, closed weekends and bank holidays. Calls may be recorded or monitored for training and other purposes.
By post: Customer Relations, AGA Rangemaster, Station Road, Ketley, Telford, Shropshire, TF1 5AQ
By email: headofcustomerservice@agarangemaster.co.uk
Our Customer Complaints Code of Practice below sets out our processes for resolving complaints related to the provision of our products and services and our complaints handling process.
What can you expect once you have registered your complaint?